RECEPTION & CHECK-IN PROCEDURE

• The reception area is constantly disinfected.
• Check-in takes place individually with social distancing between guests.
• Hand sanitizer and gloves are available at the reception.
• Continuous sterilization of the reception desk and room keys

 

ACCOMODATION

• After checking-out, every room is sterilized including its furniture and equipment, especially the telephone, mini bar and TV remote control.
• The bedding is changed according to safety standards and using disinfectants, as well as the bathroom rooms are disinfected every day using single-use materials and disinfectants.
• Cleaning staff work with gloves while maintaining a safe distance from guests.
• Rooms will not be re-occupied for 48 hours.

 

PUBLIC AREAS

• Door handles, handrails are disinfect several times a day.
• The hotel elevator is continuously disinfected at least once an hour, with the introduction of a limit number of people using it at the same time to max. 2 people.
• Hand sanitizer is available on each floor of the facility:

• At the restaurant and the reception
• In public toilets at the Lobby
• At the elevator entrances on all levels

  

RESTAURANT

• Meals can be delivered to room upon guest's request, while respecting all safety rules.
• Room service trolleys and waiter trays are continuously sterilized.
• Restaurant staff work in disposable gloves and masks, maintaining a safe social distance.

 

FITNESS AND SPA

• Gym is now open with new Covid-19 safety measures in place.

 

EMPLOYEES

• All employees are regularly trained in compliance with safety standards and procedures in accordance with the requirements of the Ministry of Health.
• Each employee performs his duties wearing gloves and a mask in parts of the facility where direct contact with the guest occurs.
• All employees have a vaccination certificate for safe interaction with guests.